Search Results for author: Ankush Chopra

Found 8 papers, 3 papers with code

Multilingual Financial Documentation Summarization by Team_Tredence for FNS2022

no code implementations FNP (LREC) 2022 Manish Pant, Ankush Chopra

An mT5 model was fine-tuned to identify potential narrative sections for Greek and Spanish, followed by finetuning mT5 and T5(Spanish version) for abstractive summarization task.

Abstractive Text Summarization Document Summarization +2

Delivery Issues Identification from Customer Feedback Data

no code implementations26 Dec 2021 Ankush Chopra, Mahima Arora, Shubham Pandey

Compared with the existing process, the ensemble of text and image models proposed in this paper ensures the identification of several types of delivery issues, which is more suitable for the real-life scenarios of delivery of items in retail businesses.

Transfer Learning

Using Natural Language Processing to Understand Reasons and Motivators Behind Customer Calls in Financial Domain

no code implementations18 Oct 2021 Ankit Patil, Ankush Chopra, Sohom Ghosh, Vamshi Vadla

In this era of abundant digital information, customer satisfaction has become one of the prominent factors in the success of any business.

Data Driven Content Creation using Statistical and Natural Language Processing Techniques for Financial Domain

no code implementations FNP 2021 Ankush Chopra, Prateek Nagwanshi, Sohom Ghosh

Typically, customers try to get their questions answered by low-touch channels like search and virtual assistant first, before getting in touch with a live chat agent or the phone representative.

Semantic Similarity Semantic Textual Similarity

Term Expansion and FinBERT fine-tuning for Hypernym and Synonym Ranking of Financial Terms

1 code implementation FinNLP 2021 Ankush Chopra, Sohom Ghosh

We observed that term expansion using data augmentation in conjunction with semantic similarity is beneficial for this task and could be useful for the other tasks that deal with short phrases.

Data Augmentation Semantic Similarity +1

Applying Transfer Learning for Improving Domain-Specific Search Experience Using Query to Question Similarity

no code implementations7 Jan 2021 Ankush Chopra, Shruti Agrawal, Sohom Ghosh

We have used it for the financial domain, but the framework is generalized for any domain-specific search engine and can be used in other domains as well.

QQP Question Similarity +5

Cannot find the paper you are looking for? You can Submit a new open access paper.